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Privacy Policy

 

This privacy policy applies when using Sekretza to protect any information you give Sekretza when you use this website. When you provide certain information by which you can be identified when using this website, you can be sure it will only be used in accordance with our privacy policy . We will keep the information on a secure server and we will comply fully and at all times with all Data Protection and consumer legislations applicable in Spain. Sekretza reserves the right to change its privacy policy because of a change in legislation, judicial reasons, at our discretion or business practice.

You should check this page occasionally to ensure you are happy with any changes.

For any question regarding our privacy policy, please contact us at info@sekretza.com

What we collect

We may collect the following information:

  • Name, contact information, including email address.
  • Demographical information such as postcodes, preferences and interests.
  • In the case of a company number CIF (Tax Identification Number).
  • Any other important customer information such as surveys and / or offers.
  • We also keep track of an exhaustive list of cookies.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

Internet security is a priority for us; we guarantee that your information will be safe as we try to take all necessary measures to protect the confidentiality of your general information. Only our authorized personnel have access to the databases that store user information or to the people who use our service. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information and credit card security

Cocinasplus Design S.L.U. works with SagePay and Elavon to provide the highest possible level of security in electronic transactions made through this website. Due to security measures, Cocinasplus  will not receive any information on the details of the card and only have access to a control panel provided by Sage Pay to enable transaction processing.

In some cases, we can accept credit cards over the phone, the details are introduced into our Sage Pay control panel to make a payment over the phone. In these cases, the card details taken by phone are only recorded momentarily to process the transaction and discarded safely with immediate effect.

We use Sage Pay to collect and process transaction information, you can read more on their security policy at the following link http://www.sagepay.com/security_policy.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time in writing or by email to info@sekretza.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law . We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

As set out in the Constitutional Law 15/ 99 of December 2013 for information on personal protection, you may at any time request the details of this information to modify or remove your personal information from our database by sending an e- mail to info@sekretza.com or please email Sekretza , Bulevar de La Cala , local 1 29649 La Cala de Mijas , Mijas- Costa, Spain.If you believe that any information we have about you is incorrect or incomplete, please write or email us as soon as possible, at the above address where any incorrect information will be corrected.

The treatment and management thereof complies with the provisions of the Royal Decree of June 11, 1994 / 1999. In Regulation of accident control measures for automated files containing data of a personal nature.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
ZOPIM Information about your IP and country from where you are.
GOOGLE ANALYTICS Information about your IP and country from where you are.